National Emergency Information Regarding Direct Loans
Due to the recent announcements to waive interest and relief from making payments for the Direct Loans
that we service, our contact center is experiencing longer than normal wait
times. Continue to check mohela.com for updates.
Interest Wavier1 - NO ACTION REQUIRED BY YOU
1 As of today, MOHELA completed the majority of the interest waiver changes. All changes are expected
to be completed by April 10th.
2 We are pending changes due to the CARES Act which will automatically suspend payments through September 30, 2020
for all of the Direct Loans that we serve.
Federal Student Aid
Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page is located at
StudentAid.gov/coronavirus. The page includes information
about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit
the page regularly for updates.
You can continue to make payments at any time.
If you are participating in Auto Debit and you need relief from making payments, you can suspend your Auto
Debit. Please login to mohela.com to take this action.
Applying for or Renewing Income Driven Repayment Plans
Please visit studentaid.gov to apply or renew.
National Emergency Information for FFELP
Please log in to mohela.com to explore options and continue to check back for updates regarding relief.