MOHELA Homepage

National Emergency Information Regarding Direct Loans

Due to the recent announcements to waive interest and relief from making payments for the Direct Loans that we service, our contact center is experiencing longer than normal wait times. Continue to check mohela.com for updates.

Interest Wavier¹ - NO ACTION REQUIRED BY YOU

• Effective March 13, 2020, your interest rate is 0% until further notice.

• Payments made on or after March 13, 2020 will automatically be adjusted.

• Payments will be applied first towards interest that accrued prior to March 13, 2020 and the remainder will be applied to the principal balance.

¹ As of today, MOHELA completed the majority of the interest waiver changes. All changes are expected to be completed by April 10th.

Suspend Payments

• An administrative National Emergency forbearance is automatically applied to loans that are more than 30 days past due. No Action is required by you.

• If your loans are less than 31 days past due², you can submit a request for the National Emergency forbearance by logging into mohela.com.

² We are pending changes due to the CARES Act which will automatically suspend payments through September 30, 2020 for all of the Direct Loans that we serve.

Federal Student Aid
Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates.

• President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19.

• Websites and systems are being updated as quickly as possible to reflect changes in the law. We appreciate your patience.

Making Payments
You can continue to make payments at any time.

Auto-Debit
If you are participating in Auto Debit and you need relief from making payments, you can suspend your Auto Debit. Please login to mohela.com to take this action.

Applying for or Renewing Income Driven Repayment Plans
Please visit studentaid.gov to apply or renew.

National Emergency Information for FFELP

Please log in to mohela.com to explore options and continue to check back for updates regarding relief.