Welcome to MOHELA!
Federally-Owned Loans Now Serviced by MOHELA
For new student or Parent PLUS borrowers, congratulations on your or your student's college endeavor! Your federal direct student
loan is now being serviced by MOHELA on behalf of the U.S. Department of Education (ED). With over 30 years in the student loan
servicing industry, we have the expertise to help manage your loans – answer any account questions, help you explore your benefits
and repayment options and process your payments.
We offer tools and resources along with dedicated loan counselors to answer your questions, help you navigate through paperwork and
successfully repay your student loans.
Our Customer Promise
MOHELA is committed to giving our customers a first-rate experience. To aid in repaying your student loans, we
promise to listen, offer customized solutions to meet your specific needs and provide superior guidance as your
dedicated resource expert.
About Student Loans
Based on where you are in the student loan life cycle (in school, in grace or in repayment), we will communicate with you about what
actions you may need to take or information you should be aware of. See a summary of the steps in the
Federal Direct Loan life cycle.
Manage Your Account
This is a great way to stay on top of your student loans.
Review loan details (balance, accrued interest, etc.)
Update your contact information
Enroll in and manage notifications
Sign up for Go Paperless electronic correspondence for quicker account updates
Access secure messages with customer service professionals
Complete prefilled forms and upload forms for processing
Visit our online Info Center to learn about your student loan resources and repayment benefits
Again, welcome! We look forward to providing you with a first-rate experience.