FAQs

Online Account

• Online Account Setup & Updates
• Login Help
• Go Paperless
• Third Party Authorization
• Forms
• Information Security

In School

Leaving School

Making Payments

• Payment Methods
• Making Additional Payments & Targeting Payments
• Changing My Due Date
• Paying Off My Loan
• Lowering & Postponing Payments
• Payment History
• Auto Debit

Billing Statements & Correspondence

• Accessibility
• Monthly Billing Statement
• Secure Messages

Student Loan Interest

• Student Loan Interest
• Annual Interest Rate Changes

Delinquency & Credit

Benefits

• Military
• PSLF
• Teacher Loan Forgiveness
• Total and Permanent Disability Loan Discharge
• Disaster Assistance
• Consolidation

Tax

Loan Transfer

• Loan Transfer to MOHELA
• Loan Transfer from MOHELA to a New Servicer