MOHELA Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out
how Federal Student Aid partners with loan servicers
to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a
list of our trusted federal student loan servicers,
or submit a complaint directly to the FSA Ombudsman.
If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have
your loans forgiven.
If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.
If you are a teacher in a low-income school or educational service agency, you may be eligible for Teacher Loan Forgiveness.
If your school closes while you’re enrolled or soon after you withdraw, you may be eligible for discharge of your
federal student loans.
If you are totally and permanently disabled, learn about your options to have your student loans discharged.
If the borrower, or the student on whose behalf the loan was obtained, dies, the loan may be discharged.
If you are struggling with your student loans, please
fill out this form
to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit