Contact Us

Cosigners and Co-borrowers may view account information, change their contact information and make payments through our website. Other functions may be limited.

Phone

888.866.4352 (Toll Free)
636.532.0600 (International)

TTY: Dial 711

Your Social Security Number or account number will be required.

Fax

866.222.7060 (Toll Free)
636.787.2790 (International)

Hours of Operation

7 AM – 9 PM CT
Monday – Thursday

7 AM – 5 PM CT
Friday

Payment and automated account information is also available 24/7

Addresses

Request for Assistance

MOHELA
633 Spirit Drive
Chesterfield, MO 63005-1243

Do not submit payments to this address.
For fastest processing of documents, consider uploading when possible.

Payments

Payment address may be different based upon account information. Log in or call for your payment address. For convenience, you may also pay online or by phone.

Mail William D. Ford Direct Loan Program payments to:

MOHELA
P.O. Box 105347
Atlanta, GA 30348-5347

Please make checks payable to MOHELA and include your 10 digit Account Number.

Mail FFELP/CASH Loan payments to:

MOHELA
P.O. BOX 1022
Chesterfield, MO 63006-1022

Please make checks payable to MOHELA and include your 10 digit Account Number.