Cosigners and Co-borrowers may view account information, change their contact information and make payments through our website. Other functions may be limited.
888.866.4352 (Toll Free)636.532.0600 (International)
TTY: Dial 711
866.222.7060 (Toll Free)636.787.2790 (International)
7 AM – 9 PM CT Monday – Thursday
7 AM – 5 PM CT Friday
Payment and automated account information is also available 24/7.
Do not submit payments to this address.
For fastest processing of documents, consider uploading when possible.
Effective July 1, the payment address has changed.
Payment address may be different based upon account information.
or call for your payment address. For convenience, you may also pay online or by phone.
Mail William D. Ford Direct Loan Program payments to:
Please make checks payable to MOHELA and include your 10 digit Account Number.
Mail FFELP/CASH Loan payments to:
Please provide your place of legal residence*
For the best ways to communicate regarding your specific questions,
please select a topic from this drop down list, after you have selected a place of residency.