MOHELA Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out
how Federal Student Aid partners with loan servicers
to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a
list of our trusted federal student loan servicers,
or submit a complaint directly to the FSA Ombudsman.
You may pay by using any of the following methods:
Enroll in MOHELA’s
Program to have automatic payments electronically debited from your bank account. Learn more about Auto Debit.
Make a one-time payment on MOHELA.com
Use our automated phone system at 888.866.4352 (Toll Free) or 636.532.0600 (International)
Use your financial institution’s online bill pay service or other bill pay service provider
Mail a check or money order addressed to MOHELA, including your 10-digit Account Number.
Your payment address may be different based upon your specific account information.
Please log in or call for your payment address. Note that this payment method takes the longest for your payment to process.
All payments must be drawn on U.S. financial institutions and in U.S. currency.
If you are struggling with your student loans, please
fill out this form
to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit