In the unfortunate situation when a borrower or the dependent student of a PLUS Loan passes, their federal student loan(s)
may be eligible for partial or full discharge. MOHELA can assist you during this difficult time.
Please provide us a copy of the death certificate (clear photo copy is acceptable).
For borrowers with federally-owned loans (Direct Loans), alternative documentation may be accepted.
If a death certificate is unavailable, please provide the following so MOHELA can attempt to obtain the necessary verification to process a discharge request:
- Alternative documentation including both the decedent’s name and date of birth.
Please submit the death certificate or alternative documentation (Direct Loans only) to:
Payments made after the confirmed date of death are returned to the estate prior to the discharge of the remaining balance.
If no acceptable proof of death is received, MOHELA will begin servicing the borrower's loans at the same level of delinquency as when MOHELA received the initial death notification.
If you have any questions regarding the process, please don’t hesitate to contact us.