MOHELA Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out
how Federal Student Aid partners with loan servicers
to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a
list of our trusted federal student loan servicers,
or submit a complaint directly to the FSA Ombudsman.
MOHELA offers many tools to assist you in managing your account on the go, or online.
Log in to begin managing your account.
Calculate pay-off amount
Sign-up or manage Auto Debit
Manage bank account(s)
View payment history
Update contact information
Edit username, password, and security questions
Set-up or edit text or email notifications
Manage correspondence preference
View received and sent secure messages
Upload a document or form
Repayment Plan Evaluator to find a repayment plan to fit your needs
Repayment Amortization Calculator to estimate payments and schedule
Explore options based on your situation
Loan consolidation information
Deferment and Forbearance
Loan Forgiveness and Discharge Programs
Financial Literacy Resources
Federal Student Aid Website
Glossary of Federal Student Aid Terms
If you are struggling with your student loans, please
fill out this form
to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit