Skip to Main Content
MOHELA Logo
Main Navigation
  Search
  • Make a Payment
  • Repayment Options
  • Payment Methods
  • PSLF
  • TEACH Grant
  • Info Center
  • Contact Us
  • Create an Account

MOHELA Homepage

Close Account Access Popup 

Secure Login

  Log In Now
Forgot User Name? Forgot Password?

Don't Have an Account?

Register to access your loan details, account information, make your payment, learn about different repayment plans, sign up for paperless delivery and more.

  Register
 Help Logging In

Important Features and Options

Update Your Income Driven Repayment (IDR) Plan

If your income or family size has changed, you can request your Income Based Repayment (IBR) plan payment to be recalculated to potentially reduce your monthly payment.

Visit our Repayment Plan Evaluator to recalculate or switch your IDR plan.

Account Management Tools

New to MOHELA or in Repayment, we offer several online tools to manage your account.

Manage Your Account

Need a Lower Payment?

There are options to lowering your payment.

Explore Repayment Options

Upload Documents

Log in to upload your documents. It's fast and easy.

Upload Documents

New to MOHELA

Learn More if you are new to MOHELA

Public Service Loan Forgiveness

Find information about requirements for Public Service Loan Forgiveness (PSLF)

FAQ's

Find Answers

Mohela Mobile App

Check out our MOHELA App


Manage your account on-the-go with the MOHELA App. You are just a click away from easy access.

Apply for Auto Debit

  • You may qualify for a .25% interest rate reduction
  • Ensure on-time payments
  • Free to apply
Learn More about Auto Debit

Go Paperless

See important account correspondence online sooner

Learn More about Paperless

Trouble making payments?

Log in to use the Repayment Plan Evaluator to compare repayment plans and choose the one that best fits your needs.

You may qualify for a $0.00 monthly payment.

Learn More by trying the Repayment Plan Evaluator

Parent Tips

Explore information and ways to help your student successfully manage their student loan.

Learn More about information for parents
 Pause
 Play

Military

Work for the government or not-for-profit?

Teacher Loan Forgiveness

Tax Information

Avoid Student Loan Scams

Payment options based on your situation

Family Education Loan Program (FFELP)

  • Repayment Options

  • Deferment & Forbearance

  • Forgiveness & Discharge

  • Pick a Student Loan Repayment Option external link

  • How to Repay Your Loans external link


CASHLoans
(Owned by MOHELA)

  • Loan Modification

  • Deferment & Forbearance

  • Forgiveness & Discharge

  • CASHLoan Info Center


Important Announcements


  • Direct Loan Borrowers

    Your online account awaits. Head over to mohela.studentaid.gov to view and manage your Federal Student loans today!

  • Recently transferred from Navient?

    Your online account awaits. Head over to servicing.mohela.com to view and manage your Navient loans today!

  • FEMA

    MOHELA sympathizes with those impacted by the recent wild fires. If you reside in a designated disaster area declared by FEMA, you may be able to temporarily postpone your student loan monthly payment. Contact us today to determine if you qualify or to discuss other options available.


Footer

Federal Student Loan Management

  • Postpone Payments
  • Loan Forgiveness & Discharge
  • Loan Consolidation
  • Military Benefits

Help & Support

  • Contact Us
  • Info Center
  • FAQs
  • Schools
  • Sitemap

About Us

  • New to MOHELA
  • About MOHELA
  • News Center
  • Careers
  • Feedback
  • WebMaster

Connect

Facebook icon LinkedIn icon Twitter icon

Mobile Apps


Contact Info

Commercial Family Education Loan (FFEL) Servicing:
636.534.2815 (International)
1.800.945.4701 (Toll Free)

Fax:
1.888.212.5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT


CASH Loan Servicing:
636.534.2815 (International)
1.800.945.4701 (Toll Free)

Fax:
1.888.212.5912 (Toll Free)

Hours of Operation:
Monday - Wednesday: 7 AM – 6 PM CT
Thursday - Friday: 7 AM – 5 PM CT


Direct Loan (DL) Servicing:
1-888-866-4352 (Toll Free)
636-532-0600 (International)
TTY: Dial 711

Fax:
1-866-222-7060 (Toll Free)
636-787-2790 (International)

Hours of Operation:
Monday: 8 AM – 9 PM Eastern Time (ET)
Tuesday - Wednesday: 8 AM – 8 PM ET
Thursday - Friday: 8 AM – 6 PM ET

  • Privacy Policy
  • Security
  • Accessibility
  • StudentAid.gov
  • Massachusetts State Ombudsman
NMLS Resource Center NMLS # 1442770
Copyright © 2025 Higher Education Loan Authority of the State of Missouri (MOHELA). All Rights Reserved.
5

Attention Massachusetts Borrowers



If you are struggling with your student loans, please fill out this form to get help from the State of Massachusetts Ombudsman's Student Loan Assistance Unit.