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National Emergency Information Regarding Direct Loans

Due to the recent announcements to waive interest and relief from making payments for the Direct Loans that we service, our contact center is experiencing longer than normal wait times. Continue to check mohela.com for updates.

Interest Wavier - NO ACTION REQUIRED BY YOU

• Effective March 13, 2020, your interest rate will be adjusted to 0% until further notice.

• Payments made on or after March 13, 2020 will automatically be adjusted.

• Payments will be applied first towards interest that accrued prior to March 13, 2020 and the remainder will be applied to the principal balance.

• MOHELA will complete the interest waiver process by April 7th.

Relief from Making Payments

• An administrative National Emergency forbearance is automatically applied to loans that are more than 30 days past due. No Action is required by you.

• If your loans are less than 31 days past due, you can submit a request for the National Emergency forbearance by logging into mohela.com.

Making Payments
You can continue to make payments at any time.

Auto-Debit
If you are participating in Auto Debit and you need relief from making payments, you can suspend your Auto Debit. Please login to mohela.com to take this action.

Applying for or Renewing Income Driven Repayment Plans
Please visit studentaid.gov to apply or renew.

Caution: Payments made during the National Emergency forbearance do not count towards Public Service or Income Driven Repayment Loan Forgiveness. Legislation may change this. Please visit studentaid.gov for more information regarding forgiveness programs.

National Emergency Information for FFELP

Please log in to mohela.com to explore options and continue to check back for updates regarding relief.