Difficulty Making Your Payments?

Change Your Payment Due Date

Do you get paid after your student loan payment is due each month? If so, contact MOHELA and ask if you can switch the due date your student loan payment.

Change Your Repayment Plan

Need to lower your payments? Consider an income-driven repayment plan that bases your monthly payment amount on how much you make, family size and marital status. What you ultimately pay depends on the plan you choose and when you borrowed. You can switch to a different plan at any time to suit your needs and goals.

Repayment Plans:

Regular Repayment Plans Income-Driven Repayment Plans (IDR)
Standard*: Fixed Income Based (IBR)*: Generally 10% or 15% of discretionary income
Graduated: Low then increasing every 2 years Income-Contingent (ICR)*: Generally 20% or less of discretionary income
Extended Repayment: Fixed or
Graduated for up to 25 years
Pay As You Earn (PAYE)*: Generally 10% of discretionary income

Revised Pay As You Earn (REPAYE)*: Generally 10% of discretionary income

* In general, plans qualify towards Public Service Loan Forgiveness (PSLF). For more PSLF information visit studentaid.ed.gov. For the Standard plan this must be a 10 year plan, however no balance will be left to forgive therefore this is not a good plan for PSLF.

Consolidate Your Loans

Do you have multiple student loans? Simplify the repayment process with a Direct Consolidation Loan allowing you to combine all of your federal student loans into one loan for one monthly payment. There may be tradeoffs, however, so you will want to learn about the advantages and possible disadvantages of loan consolidation before you consolidate. For instance, if you are working towards loan forgiveness programs such as Public Service or IDR, qualifying payments start over after consolidation (prior payments do not qualify towards forgiveness).

Temporarily Postpone or Reduce Monthly Payments

You can’t make any payments right now? If you meet certain eligibility requirements, deferment or forbearance allows you to temporarily stop making payments or to temporarily reduce your monthly payment amount for a specified period. However, depending on the type of loan you have, interest may still accrue (accumulate) on your loan(s) during the time you are not making payments and capitalize (be added to the principal balance) when the deferment or forbearance ends.

Possible Reasons to Temporarily Postpone Payments
(Other Reasons MAY be Acceptable to Your Servicer)

  • Americorps/Peace Corps
  • Cancer Treatment
  • Department of Defense Repayment Program
  • Economic Hardship/Financial Difficulties
  • Graduate Fellowship
  • In-School
  • Medical/Dental Internship
  • Medical Expenses
  • Military/National Guard/Post Active Duty
  • Natural Disaster
  • Rehabilitation Training
  • Reduced Payment
  • Student Loan Debt Burden
  • Teacher Loan Forgiveness
  • Unemployment/Change in Employment

Making Payments

Need to know the ways to pay? Always include your MOHELA account number when making payments. Do Not Send Cash. All payments must be drawn in U.S. currency on U.S. financial institutions or TD Bank. Your payments can be mailed, paid by phone, paid using a bill pay service or paid through Auto Debit (provides a .25% interest rate reduction).


Believe you should not have to repay your loan(s)? You must repay your loan(s) even if you did not complete your education, can’t find a job related to your program of study, or are unhappy with the education you paid for with your loan. However, specific circumstances may result in you no longer having to repay some or all of your loan(s).

Possible Reasons for Discharge/Forgiveness/Cancellation

  • Bankruptcy (in rare cases)
  • Closed School
  • Death (including student of a Parent Plus loan)
  • Loan Falsely Certified
  • School Refund Required but Not Made After Withdrawal
  • Teacher (Low-Income School or Educational Service Agency)
  • Totally and Permanently Disabled
  • Working in Public Service (i.e. Teacher, Not for Profit etc.)


For more information and to select a different repayment plan call 888.866.4352, visit our Info Center or the U.S. Department of Education’s website at StudentAid.gov.