MOHELA Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out
how Federal Student Aid partners with loan servicers
to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a
list of our trusted federal student loan servicers,
or submit a complaint directly to the FSA Ombudsman.
Our goal is to help you understand where you are in the transfer process, and provide you with actions you can take now to successfully
manage your account. If you are already an existing MOHELA borrower
In order to find you, we will need your Social Security Number (SSN), last name, and your Date of Birth.
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If you are struggling with your student loans, please
fill out this form
to get help from the Ombudsman’s Student Loan Assistance Unit.
State of Massachusetts- Ombudsman’s Student Loan Assistance Unit