Toll Free: 888.866.4352 | International: 636.532.0600
TDD/TTY: 711 Relay Available for Hearing Impaired.
Live agents are available during the hours of:
8:00 a.m. - 8:00 p.m. Monday - Thursday Central Time
8:00 a.m. - 5:00 p.m. Friday Central Time
Payments and automated account information is also available 24/7.
Please select which name you would like to change. Documentation is required with a First or Middle Name change request.
Please select the button below to upload a scanned copy of a completed form to MOHELA for processing. Documents may not contain a bar code.
You may check the status of any submitted forms by going to the Forms Received page.
Toll Free: 866.222.7060 | International: 636.532.0610
When unable to submit online, these fax numbers are available to receive your correspondence and account documentation.
Do not submit payments to this address.
For fastest processing of forms, please consider online submission where possible.
Your payment address may be different based upon your specific account information. Please log in or call for your payment address. For convenience, you may also pay online or by phone.
To reach this goal, we need to understand your concerns and your expectations. We will research your issue based on Federal Policy and Regulations and provide you with an accurate and timely solution. Click here to learn more.