Public Service Loan Forgiveness (PSLF) Servicer Transfer

Beginning July 1, federal loan servicing for the U.S. Department of Education’s PSLF program will begin transitioning to MOHELA from FedLoan Servicing, the current loan servicer for the PSLF program.

If FedLoan Servicing is your servicer they will continue processing PSLF forms until your loans transfer to MOHELA. Your PSLF information will transfer when your loans transfer to us, which is anticipated to occur July 2022 through September 2022. Until you are notified that the transfer process has begun for your loans, you should continue to submit completed PSLF forms to FedLoan Servicing, the current federal loan servicer for the U.S. Department of Education’s PSLF Program. The best way to complete a PSLF form and to check if your employer qualifies, is to access the FSA PSLF Help Tool. You may upload your PSLF form on their website or mail/fax the form to:

Mail: U.S. Department of Education FedLoan Servicing, P.O. Box 69184, Harrisburg, PA 17106-9184
Fax: 717.720.1628.

If your loans are serviced by another federal loan servicer, please continue to contact your servicer until you are notified that your loans have been transferred to us. FedLoan Servicing will begin transferring your PSLF form information to us starting on July 1, 2022.

If MOHELA is your servicer, FedLoan Servicing will transfer your PSLF form information to us beginning July 1, 2022.

If you consolidated your loans after May 1 to take advantage of PSLF and you have been notified that the consolidation process is complete, your new consolidated student loan is being serviced by us. As a first step, we recommend you create a user ID and password on to access your account. Be aware that until July 1 and during the transition process, your online account may not immediately reflect your current PSLF status. Additionally, you will not be able to submit a PSLF form to MOHELA until July 1, 2022.

We appreciate your patience during this transition period and we will continue to update this page with important information.