Contact Us

Cosigners and Co-borrowers may view account information, change their contact information and make payments through our website. Other functions may be limited.

Phone

888.866.4352 (Toll Free)
636.532.0600 (International)

TTY: Dial 711

Your Social Security Number or Account Number will be required.

Fax

866.222.7060 (Toll Free)
636.787.2790 (International)

Hours of Operation

7 AM – 9 PM CT
Monday – Thursday

7 AM – 5 PM CT
Friday

Payment and automated account information is also available 24/7.

Addresses

Request for Assistance

MOHELA
633 Spirit Drive
Chesterfield, MO 63005-1243

Do not submit payments to this address.

For fastest processing of documents, consider uploading when possible.

Payments

Effective July 1, the payment address has changed.
Payment address may be different based upon account information. Log in or call for your payment address. For convenience, you may also pay online or by phone.

Mail William D. Ford Direct Loan Program payments to:

Effective July 1, the payment address has changed.
Department of Education - MOHELA
P.O. Box 790233
St. Louis, MO 63179-0233

Please make checks payable to MOHELA and include your 10 digit Account Number.

Mail FFELP/CASH Loan payments to:

MOHELA
P.O. BOX 1022
Chesterfield, MO 63006-1022

Please make checks payable to MOHELA and include your 10 digit Account Number.

How Can We Assist You?

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For the best ways to communicate regarding your specific questions, please select a topic from this drop down list, after you have selected a place of residency.

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