On March 13, 2020, President Trump
that interest would be waived for all federal student loans owned
by the U.S. Department of Education. On March 27, 2020, the president
signed the CARES Act into law. This provides relief for your Direct Loans due to the COVID-19 emergency. We will
continue to provide updates here regarding the action we are taking to help you:
0% Interest Rate
Temporarily Postponed Payments Through September 30, 2020
During the Administrative Forbearance
Opting Out (Ending) the Administrative Forbearance
For more information, please visit Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page
located at StudentAid.gov/coronavirus. The page includes
information about relief to student loan borrowers, including those who have defaulted on their federal student
loans. Please visit the page regularly for updates.
With the National Emergency declared by the President on March 13, 2020, due to the Coronavirus (COVID-19) situation, we want to provide you an update regarding your student loan account. We are committed to assisting you with your student loan needs and will continue to provide updates regarding the actions we are taking to help you.
A National Disaster/National Emergency forbearance may be available for request by calling customer service at 888.866.4352 or sending a secure message through your online account.
If you are participating in Auto Debit and you need relief from making payments, you can suspend your Auto Debit by calling customer service at 888.866.4352.
To apply for or renew an Income-Based plan, please visit studentAid.gov.
We are here to assist with you student loan needs during the Coronavirus (COVID-19) situation. If you or your family has been impacted by COVID-19, please contact MOHELA at 888.866.4352 or send us a secure message through your online account at mohela.com. Options are available to help manage your student loan repayment which include pausing of payments through forbearance or a modification to existing loan terms.